Privacy Policy

1. Who We Are

Omni Global Ventures Ltd is the data controller for personal data collected through this website and in the course of our business activities. Our registered address is in Middlesbrough, England. For data-related enquiries, contact us at info@omniglobalventures.co.uk.

2. Data We Collect

We may collect the following personal data:

• Name, email address, and phone number (via contact and trade account forms)
• Business name, company registration number, and VAT number (trade account applications)
• Registered business address and billing information
• Website usage data collected via cookies (see our Cookie Policy)

3. How We Use Your Data

We use your personal data to:

• Respond to product and service enquiries
• Process and manage trade account applications
• Fulfil orders and provide aftersales support
• Comply with our legal and regulatory obligations
• Improve our website and services

4. Legal Basis for Processing

We process personal data on the following legal bases under UK GDPR: contract performance (processing orders and trade accounts), legitimate interests (responding to enquiries, improving our services), and legal obligation (tax and accounting records).

5. Data Sharing

We do not sell personal data to third parties. We may share data with trusted service providers (e.g. payment processors, delivery partners, our email service provider) solely for the purpose of fulfilling orders and operating our business. All third parties are required to handle data in compliance with UK GDPR.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described above. Customer and trade account data is typically retained for 7 years to meet HMRC requirements. You may request deletion of your data at any time, subject to our legal obligations.

7. Your Rights

Under UK GDPR you have the right to: access your personal data, correct inaccurate data, request deletion, restrict or object to processing, and data portability. To exercise any of these rights, contact info@omniglobalventures.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes are posted constitutes acceptance of the updated policy.